Schedule Service Appointment | Carol Stream

“ I've been a customer for nearly 30 years. Most of my business is service now. I think they're honest and forthright people. The auto business is tough and very competitive. Joe Cotton continues to get my business because they know my car very well. ”

“ The entire buying process was easy to understand, there was no pressure and went smoothly. Rich the salesman was friendly, knowledgeable and a pleasure to work with. I would not hesitate to buy another vehicle from Joe Cotton Ford or to recommend them to family, friends or neighbors. I got a good deal from professional and friendly people! ”

“ Brought vehicle in at 66800 miles for brake replacement. Vehicle was not having any problems. Replaced rear brakes same day. Zack in service was professional and knowledgeable. ”

“ They were able to fit me in for an oil change last minute and was quicker than they said it would take as they were pretty busy. I will be back! ”

“ I went to Joe Cotton Ford to buy a 2019 Ford Edge because I liked the way they treated me when I bought a new Mustang last year. They really do treat you right like no other dealer I've ever dealt with before. Salesman Jason Conn truly cares about the customer, finding the exact car I wanted through dealer trade. I used to dread car buying in the past from other dealerships but I don't at Cotton Ford. ”

“ Haven't bought a new truck in yrs! They made the experience fenominal!! Larry is a no BS salesman. I will shop at Joe Cotton Ford from now on!!! Also, they offer free oil changes for life with purchase!! Thanx guys ”

“ Best service, best sales. Mike krawec and mike diehl are exceptional they really work with you and really care about what you think and want ”

“ I love getting my car serviced here! Always quick and easy with lots of smiling faces! ”

“ These are the people you want to work with when you're buying a car, they aren't forcefull at all and genuinely want you to get the right vehicle for you. If you're local, it really pays off too because they throw in a years worth of free oil changes with the purchase of your car. ”

“ The service department treated me and my ailing Ford Focus just like royalty. The clutch, transmission control module, and fuel system recall were all replaced in a timely manner. Every car dealership should be as professional as Joe Cotton Ford. The technician that repaired my car must be an expert. ”

“ The people at Joe Cotton Ford are great, so great that we purchased two vehicles from them in less than a week! A 2019 Ford Escape, and a 2019 Ford F-350 Pick Up Truck! Ken, Mike, and Bob were knowledgeable, curtious, and honest! You can't go wrong with these guy's! ”

“ They are a great dealer for sales and service. We got a great deal on our truck years ago.. Also their service center is good too fixing our (in warranty) ford focus and doing a great job of it.. thanks! ”

“ I just bought my car from them and I had no problems .. and they was really good to me And my kids!!! And I got a great deal!!!!!!! Thank you all!!!! I'm loving my new car!!!!!! ”

“ I highly recommend Joe Cotton Ford. This very accommodating dealership with an absolutely laid back sales staff & a no pressure sales approach made this experience an absolute pleasure when purchasing my new F150 truck. I will be utilizing their service department for all scheduled maintenance in the future & can't wait to start customizing my truck through the parts department. Truly a pleasant car buying experience. Customer Care: Joanna Sales :Rick Financing : Steve Manager: Tracy ”

“ My service for my car was done efficiently. I was kept informed of length of time it would take to complete. My husband’s family has bought over 33 cars from Joe Cotton Ford and one of the reasons they keep coming back to purchase is because of their service on their cars. ”

“ Dave Malloy & Zak are both 1st Class guys. Helped with some Issues that just seemed to be getting worse at another local dealership. They both listened to my concerns and went above and beyond to be sure my issues were addressed. ”

“ I rarely go to a dealer. None of my 4 cars are in warranty so I do most of the work myself. When it is something I cannot do I have a friend who is a private mechanic and he solves the rest of the problems. My 2005 Ford GT was a special case and needed an expert to help with my issues. I am lucky enough to know Dave Malloy, Joe Cottons Service Manager and he encouraged me to bring the car down and he and his SVT certivfied mechanic Todd would help me out. I could not have been more pleased with the whole experience. I was treated like Royalty! My car received the best care of possible. It was fixed promply and properly. The charges were very much in line with the high quality of service I received. Dave was also MOST gracious in taking me around and interducing me the whole support team at Joe Cotton. Including Pam who runs the whole operation. I was impressed to say the least. Although I hope I don't need any serious service in the near future I will definately go back to Joe Cotton Ford when any events occur that require service for my Ford GT. I am convinced that they are the best. Also, should I need a new vehicle. Joe Cotton will be my first stop. I know the great treatment would continue. Sincerely Karl Ayer ”