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Main: 866-277-0159 Service: 866-312-0166 Parts: 866-418-5048
Main: 866-277-0159
Service: 866-312-0166
Parts: 866-418-5048
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PARTS DEPARTMENT

Our Location

Joe Cotton Ford
175 W. North Ave
Carol Stream, IL 60188

Parts: 866-418-5048
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Our Parts Department

Problem with your vehicle? Looking to find parts in stock or get your parts ordered? Our well-trained parts staff is here to provide you with the highest levels of customer satisfaction.

Ford Parts Warranty

Two Year Warranty Unlimited Mileage, Includes Labor.*

Ford parts are covered for a full two years with unlimited mileage. Even limited labor costs are included.*

*See your U.S. dealership for a copy of the limited warranty through 12/31/20.

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LIFETIME BRAKE PAD GUARANTEE*

*Available for Motorcraft® brake pads purchased after 7/1/14 and Omnicraft™ brake pads purchased after 7/1/17. Nontransferable. Replacement requires copy of original repair order and completion of any other necessary brake service, such as brake rotor service. Motorcraft or Omnicraft brake pads must be installed by U.S. Ford or Lincoln Dealership or Quick Lane® technician to be covered. Pads only; labor costs not included. Restrictions and exclusions apply. See Service Advisor for details through 12/31/20.

MOTORCRAFT® WARRANTY: TWO YEARS.

UNLIMITED MILEAGE. INCLUDES LABOR.*

Motorcraft parts are covered for a full two years with unlimited mileage. Even limited labor costs are included.*

*Motorcraft® is a registered trademark of Ford Motor Company. See your U.S. dealership for a copy of the limited warranty through 12/31/20.

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Scan the QR Code using a scanner app on your smartphone.
LOW PRICE TIRE GUARANTEE*

Why buy tires anywhere else when your Ford Dealer offers all of this: • 16 major brands • 30-day price guarantee • All makes and models

*Valid on dealer-installed retail purchases only. Requires presentation of competitor's current price ad/offer on exact tire sold by dealership within 30 days after purchase. For online quotes, guarantee applies only to new tires sold on retailer websites. Excludes tires sold by third parties on marketplace sites and any resellers. See participating U.S. dealership for details through 12/31/20.

Meet Our Parts Staff

 Parts Manager Mark Rogawski
X
Employee Since: 2017

630-682-9200 Ext. 6541
[email protected]

I am here to assist you with your needs. Feel free to call or email me at anytime.
Parts Manager
Mark Rogawski
Parts | (Habla Español)	 Ruven Quiroz
X
Employee Since: 2009

630-682-9200 Ext. 6544

I am here to assist you with your needs. Feel free to call me anytime.
Parts | (Habla Español)
Ruven Quiroz
Parts | (Habla Español) Rafael Perez Flores
X
Employee Since:1998

630-682-9200 Ext. 6547

I am here to assist you with your needs. Feel free to call me at anytime.
Parts | (Habla Español)
Rafael Perez Flores

Contact Information


Definitely 5 stars. They made the process of buying a new car easy. They took time helping us choose the car that fit our needs and budget! Rich, Danny, Rick and Mike were the best and huge thank you!! We would highly recommend Joe Cotton Ford!

Great experience from beginning to end. On their Website, I saw one of their Internet specials advertised, so I went in, set up a test drive, asked my questions, set up financing, and -- only around 3 hours after I'd walked in -- drove away with my new car. The purchase went quickly and efficiently.

Everyone at Joe Cotton is the greatest! Always friendly and willing to help with anything. Roman is the best!!! Mike Diehl also is one of the best! Would not buy anywhere except Joe Cotton. Recommend them to anyone asking!

I went in for my 6 month check up as required for my maintenance package. Quite some time passed and I remembered that I needed new wiper blades. I went back and asked if that could be added and my service guy just smiled and added it. It was all covered in my plan. I'm bad at getting names but I...

I have been servicing my 07 Navigator L at Cotton since I bought it new. Great service still going strong. Wouldn't take it anywhere else! Service manager Davy Malloy is one of the main reasons that I still service my Ford and Lincoln vehicles at Cotton. Great attention to detail.

Good service and excellent customer service, I am so happy with my new car, thanks for your good service they are very friendly. Thank you!!

Excellent customer service. Variety of options. Genuine effort to reach our budget. Special heart for non-profits that give back to the community. Efficient on every level. Personable care from multiple staff.

Really like Jason our salesman. No pressure trying to sell us something we didn't want and found our Edge we love it and no problems with it. Like the free 2 yrs service for oil changes. We got 3 and only have 13,000 and its 2 years old. We even went to one of there summer open houses free food etc...

A great experience. The sales team is well versed and very helpful. I will be purchasing all of my vehicles from Joe cotton in the future and would recommend them to anyone looking for a new vehicle.

Multiple successful visits to their service and parts departments. Great and friendly customer service and fair pricing on every visit. Thank you!

Always helpful, and good selection of new and used cars

Thank you for your Honesty. Joe Cotton service will be saving me a ton of money for correctly diagnosing an issue that another dealer said was a complete engine

Great people they tread u right make u feel like home

"Golden Rule Service - Second and third generation dealership. Quality and Service as you want it. Comfortable waiting with amenities. New and used vehicles to select, with staff who will search for the right vehicle if not found here."

"Great - on top of things -Stan was very informative of the car I was interested in"

"Fast, quick and never met nicer people to deal with. I don't believe I will go anywhere else."

"Best sales and service at Joe Cotton Ford. Best Ford dealership to buy a new or used car. Best price and best service. Employees are all great."

"Everyone was very kind! I was in and out for an oil change in 45 minutes. Great service :)"

I've been a customer for nearly 30 years. Most of my business is service now. I think they're honest and forthright people. The auto business is tough and very competitive. Joe Cotton continues to get my business because they know my car very well.

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