Joe Cotton Ford
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Main: 866-277-0159 Service: 866-312-0166 Parts: 866-418-5048
Main: 866-277-0159
Service: 866-312-0166
Parts: 866-418-5048
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In an era of dealer group owned dealerships, Joe Cotton Ford is proud to be a 2nd & 3rd generation family owned and operated Ford Dealer, proud of our community service and the hassle free and easy buying experience we offer our customers. We are your local Ford Store, in Chicagoland, that is making car buying fun! Our honesty and integrity are two of the main reasons our customers have chosen us for all their automotive needs since 1974. Recently voted one of the best places to buy and/or service a vehicle by the readers of the Daily Herald 6 years running. Your satisfaction is our top priority, and you have our word on it.


Welcome to the Joe Cotton Ford website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Ford car, truck, or SUV you will find it here. We have helped many customers from Carol Stream, St. Charles, West Chicago, Wheaton, Lombard, Glen Ellyn, Bloomingdale, Bartlett, Geneva, Glendale Heights, Streamwood, Hanover Park, Winfield, Villa Park, Elmhurst, Addison, Warrenville, Schaumburg and Roselle find the Ford of their dreams!

We know that prospective customers are extremely well educated when researching their next vehicle. Joe Cotton Ford has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.

As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. Joe Cotton Ford online and offline customers enjoy vehicle specials every day. We offer Ford service & parts, an online inventory, and outstanding financing options, making Joe Cotton Ford a preferred dealer serving Carol Stream, St. Charles, West Chicago, Wheaton, Lombard, Glen Ellyn, Bloomingdale, Bartlett, Geneva, Glendale Heights, Streamwood, Hanover Park, Winfield, Villa Park, Elmhurst, Addison, Warrenville, Schaumburg and Roselle Ford buyers. Ready to set up a test drive?

Testimonials Read More

Cars.com - 5 Stars

10-14-2019
Full Star Full Star Full Star Full Star Full Star

"Fast, quick and never met nicer people to deal with. I don't believe I will go anywhere else."

Dealer Rater - 5 Stars

10-10-2019
Full Star Full Star Full Star Full Star Full Star

"Best sales and service at Joe Cotton Ford. Best Ford dealership to buy a new or used car. Best price and best service. Employees are all great."

Google - 5 Stars

10-4-2019
Full Star Full Star Full Star Full Star Full Star

"Everyone was very kind! I was in and out for an oil change in 45 minutes. Great service :)"

Google - 5 Stars

10-2-2019
Full Star Full Star Full Star Full Star Full Star

I've been a customer for nearly 30 years. Most of my business is service now. I think they're honest and forthright people. The auto business is tough and very competitive. Joe Cotton continues to get my business because they know my car very well.

Google - 5 Stars

9-27-2019
Full Star Full Star Full Star Full Star Full Star

The entire buying process was easy to understand, there was no pressure and went smoothly. Rich the salesman was friendly, knowledgeable and a pleasure to work with. I would not hesitate to buy another vehicle from Joe Cotton Ford or to recommend them to family, friends or...View More

Dealer Rater - 4.8 Stars

9-24-2019
Full Star Full Star Full Star Full Star Full Star

Brought vehicle in at 66800 miles for brake replacement. Vehicle was not having any problems. Replaced rear brakes same day. Zack in service was professional and knowledgeable.

Google - 5 stars

9-23-2019
Full Star Full Star Full Star Full Star Full Star

They were able to fit me in for an oil change last minute and was quicker than they said it would take as they were pretty busy. I will be back!

Dealer Rater - 5 Stars

9-5-2019
Full Star Full Star Full Star Full Star Full Star

I went to Joe Cotton Ford to buy a 2019 Ford Edge because I liked the way they treated me when I bought a new Mustang last year. They really do treat you right like no other dealer I've ever dealt with before. Salesman Jason Conn truly cares about the customer, finding the...View More

Google - 5 stars

9-5-2019
Full Star Full Star Full Star Full Star Full Star

Haven't bought a new truck in yrs! They made the experience fenominal!! Larry is a no BS salesman. I will shop at Joe Cotton Ford from now on!!! Also, they offer free oil changes for life with purchase!! Thanx guys

Google - 5 Stars

8-29-2019
Full Star Full Star Full Star Full Star Full Star

Best service, best sales. Mike krawec and mike diehl are exceptional they really work with you and really care about what you think and want

Google - 5 stars

8-13-2019
Full Star Full Star Full Star Full Star Full Star

I love getting my car serviced here! Always quick and easy with lots of smiling faces!

Google - 5 Stars

8-4-2019
Full Star Full Star Full Star Full Star Full Star

These are the people you want to work with when you're buying a car, they aren't forcefull at all and genuinely want you to get the right vehicle for you. If you're local, it really pays off too because they throw in a years worth of free oil changes with the purchase of...View More

Dealer Rater - 5 Stars

7-27-2019
Full Star Full Star Full Star Full Star Full Star

The service department treated me and my ailing Ford Focus just like royalty. The clutch, transmission control module, and fuel system recall were all replaced in a timely manner. Every car dealership should be as professional as Joe Cotton Ford. The technician that...View More

Google - 5 Stars

7-19-2019
Full Star Full Star Full Star Full Star Full Star

The people at Joe Cotton Ford are great, so great that we purchased two vehicles from them in less than a week! A 2019 Ford Escape, and a 2019 Ford F-350 Pick Up Truck! Ken, Mike, and Bob were knowledgeable, curtious, and honest! You can't go wrong with these guy's!

Facebook - 5 Stars

7-13-2019
Full Star Full Star Full Star Full Star Full Star

They are a great dealer for sales and service. We got a great deal on our truck years ago.. Also their service center is good too fixing our (in warranty) ford focus and doing a great job of it.. thanks!

Facebook - 5 Stars

7-9-2019
Full Star Full Star Full Star Full Star Full Star

I just bought my car from them and I had no problems .. and they was really good to me And my kids!!! And I got a great deal!!!!!!! Thank you all!!!! I'm loving my new car!!!!!!

DealerRater - 5 Stars

7-3-2019
Full Star Full Star Full Star Full Star Full Star

I highly recommend Joe Cotton Ford. This very accommodating dealership with an absolutely laid back sales staff & a no pressure sales approach made this experience an absolute pleasure when purchasing my new F150 truck. I will be utilizing their service department for all...View More

DealerRater - 5 Stars

6-26-2019
Full Star Full Star Full Star Full Star Full Star

My service for my car was done efficiently. I was kept informed of length of time it would take to complete. My husband’s family has bought over 33 cars from Joe Cotton Ford and one of the reasons they keep coming back to purchase is because of their service on their cars.

Facebook - 5 Stars

6-24-2019
Full Star Full Star Full Star Full Star Full Star

Dave Malloy & Zak are both 1st Class guys. Helped with some Issues that just seemed to be getting worse at another local dealership. They both listened to my concerns and went above and beyond to be sure my issues were addressed.

Google - 5 Stars

6-11-2019
Full Star Full Star Full Star Full Star Full Star

I rarely go to a dealer. None of my 4 cars are in warranty so I do most of the work myself. When it is something I cannot do I have a friend who is a private mechanic and he solves the rest of the problems. My 2005 Ford GT was a special case and needed an expert to help...View More

Our Location

Joe Cotton Ford
175 W. North Ave
Carol Stream, IL 60188

Sales: 866-277-0159
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Sales Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 8:00 pm
Wednesday9:00 am - 8:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 7:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

Service Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 2:00 pm
SundayClosed

Parts Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 2:00 pm
SundayClosed

Finance Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 8:00 pm
Wednesday9:00 am - 8:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 7:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

Body Shop Hours

Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm
SaturdayClosed
SundayClosed

Internet Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 8:00 pm
Wednesday9:00 am - 8:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 7:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

New Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 8:00 pm
Wednesday9:00 am - 8:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 7:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

Used Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 8:00 pm
Wednesday9:00 am - 8:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 7:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

Customer Care Center Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 8:00 pm
Wednesday9:00 am - 8:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 7:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

Support Staff Hours

Monday8:00 am - 5:00 pm
Tuesday8:00 am - 5:00 pm
Wednesday8:00 am - 5:00 pm
Thursday8:00 am - 5:00 pm
Friday8:00 am - 5:00 pm
SaturdayClosed
SundayClosed

Conoce a Nuestro Personal Hours

Monday7:00 am - 8:00 pm
Tuesday7:00 am - 8:00 pm
Wednesday7:00 am - 8:00 pm
Thursday7:00 am - 8:00 pm
Friday7:00 am - 8:00 pm
Saturday8:00 am - 6:00 pm
SundayClosed

Fleet Hours

Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm
SaturdayClosed
SundayClosed
Scroll Down

Meet Our Sales Staff

 Vice President / GM Tracy  Conn
X
Employee Since: 1981

630-682-9200 Ext. 6511
[email protected]

Employee Bio:

I have worked here for 38 years. I started here washing cars in 1981, and moved into sales in 1983. I became leasing manager in 1986 and started in finance in 1988. In 1989 I became a partner when Joe offered the chance. I have been a partner ever since, increasing my percentage over the years. This dealership has been family owned and run since 1974.

I am here to assist you with your needs. Feel free to call or email me at anytime.

Vice President / GM
Tracy Conn
 Sales Manager Bob  Driver
X
Employee Since: 2004

630-682-9200 Ext. 6519
[email protected]



Customer Reviews:

Cars.com - 5 Stars

Like everyone else who orders new from Ford's website. You build your car, Ford sends it out to roughly 5 local dealerships in an area. From the start Joe Cotton Ford was very responsive, accommodating, not pushy, seem upfront and honest. Also gave me the most value for my trade. I dealt with Bob Driver. A real pleasure to work with. One of the top two car transactions I've had the pleasure to conduct in my auto buying career. Overall transaction was painless, timely, and not stressful. Would buy here again for sure.
Facebook.com - 5 Stars

I would recommend Joe Cotton Ford. Bob Driver is always friendly! I just bought an Ecosport and Mike was great!! He showed me all the cars features and even helped me sync my phone. The service department is also great!!

I am here to assist you with your needs. Feel free to call or email me at anytime.

Sales Manager
Bob Driver
 Used Sales Manager John  Reum
X
630-682-9200 Ext. 6522

[email protected]

I am here to assist you with your needs. Feel free to call or email me at anytime.

Used Sales Manager
John Reum
Sales Associate Jason Conn
X
630-682-9200 Ext. 6523
[email protected]

Customer Reviews:



Oct 3, 2019
Google - 5/5 -
"The staff was very personable. Jason was so good to my wife and I. He took care of our requests in a very professional caring way. I will make sure that all my co-workers know about my pleasant experience at Joe Cotton Ford. Thank you Jason and Joe Cotton Ford."

Sep 18, 2019
DealerRater - 4.8 /5 -
A great experience -
"If you shop for a car at Joe Cotton, ask for Jason, a great young man who will work to get you the best possible deal. You wont be disappointed." Doc

Sep 5, 2019
Dealer Rater - 5/5 Stars
I went to Joe Cotton Ford to buy a 2019 Ford Edge because I liked the way they treated me when I bought a new Mustang last year. They really do treat you right like no other dealer I've ever dealt with before. Salesman Jason Conn truly cares about the customer, finding the exact car I wanted through dealer trade. I used to dread car buying in the past from other dealerships but I don't at Cotton Ford.

July 14, 2018
Facebook-5 Stars
"Thank you for the most pleasant car-buying experience we have ever had! We were in and out in no time! I LOVE my new Ford! Jason and Mike are AWESOME! They were quick and very detailed. I walked away happy and very educated on my new vehicle. We were also blessed to go during a community BBQ For The Troops event, so while we car shopped, the kids ate lunch and played in a bounce house. THANK YOU AGAIN!!!!!!"

May 4, 2018
Cars.com-5 Stars
"Joe Cotton Ford is an excellent place to purchase a new car. From an amazing salesman, Jason Conn, to quick and fast financing. I will recommend this awesome family business to all friends and family."

April 27, 2018
Facebook-5 Stars
"Jason Conn was a pleasure to work with. From the time we stepped in the door, there wasn’t ever any pressure. I will recommend my friends and family to come here. I live 45 minutes away and drove here because of the great people here."

April 17, 2018
Google-5 Stars
"Always have a great experience at Joe Cotton Ford. My previous car needed an oil change, come to find out it had another major issues that they were able fix for me while I was there. I also most recently just purchased a pre-owned 2017 Ford Fiesta Titanium that I LOVE! Autumn and Jason Conn both were able to help me to find a car that I really loved while keeping me at a great price point. Going through finance with Mike was very easy and straight forward as well. I had a great experience with service in the past and an even better experience purchasing my new car :) I would absolutely recommend Joe Cotton Ford to anyone needing a new car or needing to fix their existing one. Thank you Joe Cotton Ford for helping me get into a car I absolutely love!"

Aug 24, 2017
"Amazing service, Jason Conn helped us out on his off days without any complaining or waiting. Everyone there is very friendly and inviting, best place to buy a car. This dealership has a great selection of cars including non Fords."

Nov 24, 2017
"Jason was a great help when looking to purchase a car from Joe Cotton Ford ! Went in to purchase a car seen online but went with another one and couldn't be happier ! It's definitely a family owned business that makes you feel like that's were you belong to purchase your car ! I'll will for sure head back there to see Jason on my next Ford purchase!"

I am here to assist you with your needs. Feel free to call or email me at anytime.
Sales Associate
Jason Conn
 Sales Associate Roman  Krawec
X
Employee Since: 1986

630-682-9200 Ext. 6521
[email protected]

Customer Reviews:

April 24,2018
Survey- 5 stars
"Joe Cotton Ford reminds me of business run in a small town (and that is a good thing). They are always community minded, they know your name, they always smile when you come in, everyone is approachable. The many vehicles I have purchased there over the years have performed well, and Roman (my salesman) makes the buying experience so easy and pleasant. My son now living in Wisconsin, and still comes to Joe Cotton Ford to purchase vehicles." "Great people to do business with. In and out quickly with a gently used vehicle in my price point! Roman is excellent as well as Mike in financing. Always a smooth and easy transaction at Joe Cotton! Love them!"

★★★★★ 5.0/5
"Roman Krawec at Joe Cotton Ford made our purchase hassle free and efficient. We weren't sure what we wanted but ended up with a new 2018 Ford Escape and we are truly pleased with it and with the service we received. Roman made us feel comfortable about our purchase."

Employee Bio:
I'm proud to have served my country, for six years, in the United States Navy. Since then, I have been helping customer here at Joe Cotton Ford for over 39 years. I pleased to say my wife and I have raised two children and lived in the Carol Stream area for the last 20 years.
I love playing pickup basketball and being a huge Chicago Blackhawks & Bull fan.

I am here to assist you with your needs. Feel free to call or email me at anytime.
Sales Associate
Roman Krawec
 Sales Associate Mike  Krawec
X
Employee Since: 1988

630-682-9200 Ext. 6524
[email protected]


Customer Reviews:

Dec 7, 2016
Facebook • 5 Stars
"The quality and reliability of service at Joe Cotton Ford is tops - we visited several local dealerships, and none live up to Joe Cotton Ford. They also have a great reputation for involvement in community service. Bob Dodds and Mike Krawec were both very helpful in helping us to find the right cars for our family - We purchased 2 cars from them - a 2007 Volvo and a 2014 Ford Fusion - we love both cars and are very pleased."

I am here to assist you with your needs. Feel free to call or email me at anytime.

Sales Associate
Mike Krawec
 Sales Associate Larry  Roncoli
X
Employee Since: 2011

630-682-9200 Ext. 6525
[email protected]

Customer Reviews:
Sep 13, 2019
Dealer Rater - 5/5 Stars
I have been dealing with your dealership since 2014. This Ford Escape is my second vehicle that I have purchased from you. I have also done all my servicing through your dealership as well. Each and every time my experience with you has been excellent. This last time was a little more memorable because Larry Roncolli the sales person I have dealt with on both occasions recognized me while I was waiting for my wife to pick me and was nice enough to come and talk with me for about ten minutes. Actually, I was flattered that he recognized and that he would take the time to come and talk. Larry was also very helpful in each of my experiences and I made it a point to ask for him when I was going to make my second purchase. I also bought my wife a used 2017 Escape and she too loves her car and the experiences she has had during her servicing experiences. Thank you and I really do want everyone that reads this how great and fantastic my experience has been with your dealership. Thank You, Rick Mackert.

May 30, 2017
Facebook - 5 stars
"Working with Larry was a very painless experience. I never felt forced to buy anything. He helped me to find the car with the exact options I wanted and didn't try selling me a car with different options just because it was on the lot. I got a very good price from the beginning and he was honest about everything. Highly recommended."

Jan 5, 2017
Facebook - 5 Stars
"I bought a new Ford Explorer sport Dec. 29th from Larry Roncoli and he did a great job. He was very nice, personable and not pushy at all. The people were great to my family and I. If your looking for a Ford, I would recommend doing business there."

I am here to assist you with your needs. Feel free to call or email me at anytime.

Sales Associate
Larry Roncoli
 Sales Associate Mike  Lanthrum
X
Employee Since: 2004

630-682-9200 Ext. 6528
[email protected]

Employee Bio:
I grew up in Central Illinois working on my family farm and in my family's grocery store. I graduated from Southern Illinois University with an associate degree in business. After graduating I spent 3 years in the U.S. Army. One year in the states, one year in the 25th Infantry Division in Vietnam and one year in Europe. After returning from the military I spent 30 years managing retail stores and also as a multi-store manager, for a retail chain store. I started in the automobile business 23 years ago and have worked for Joe Cotton Ford for the last 11 years.

I am here to assist you with your needs. Feel free to call or email me at anytime.

Sales Associate
Mike Lanthrum
 Sales Associate  Ken  Choate
X
Employee Since: 2016

630-682-9200 Ext. 6527
[email protected]

I am here to assist you with your needs. Feel free to call or email me at anytime.



Customer Reviews:

Purchased an explorer recently & nothing but a great experience!! Ken was our salesman who handled everything so well We forgot we were dealing with a salesman!! He solved every concern we had! We love the explorer.. it's like driving a caddy with the perks of a SUV.
Sales Associate
Ken Choate
Sales Associate Rick Turner
X
I am here to assist you with your needs. Feel free to call or email me at anytime.
Sales Associate
Rick Turner
Sales Associate  Rich Bergman
X
I am here to assist you with your needs. Feel free to call or email me at anytime.
Sales Associate
Rich Bergman
Sales Associate Stan Zon
X
I am here to assist you with your needs. Feel free to call or email me at anytime.
Sales Associate
Stan Zon

Meet Our Conoce a Nuestro Personal Staff

Service | (Habla Español)	 Cesar Guajardo
X
Employee Since: 1994

630-682-9200
[email protected]

I am here to assist you with your needs. Feel free to call or email me at anytime.
Service | (Habla Español)
Cesar Guajardo
Parts | (Habla Español) Rafael Perez Flores
X
Employee Since:1998

630-682-9200 Ext. 6547

I am here to assist you with your needs. Feel free to call me at anytime.
Parts | (Habla Español)
Rafael Perez Flores
Parts | (Habla Español)	 Ruven Quiroz
X
Employee Since: 2009

630-682-9200 Ext. 6544

I am here to assist you with your needs. Feel free to call me anytime.
Parts | (Habla Español)
Ruven Quiroz
Body Shop | (Habla Español)	 Manuel Robles Jr.
X
Employee Since: 1992

630-682-9200
[email protected]

I am here to assist you with your needs. Feel free to call or email me at anytime.
Body Shop | (Habla Español)
Manuel Robles Jr.
Service (Habla Español) Eric Soto
X
Employee Since: 2017 630-682-9200 [email protected] I am here to assist you with your needs. Feel free to call or email me at anytime.
Service (Habla Español)
Eric Soto

Meet Our Finance Staff

 Finance Manager Mike  Diehl
X
Employee Since: 1993

630-682-9200 Ext. 6581
[email protected]
Employee Bio:
A Carol Stream resident for over 30 years, I joined the dealership in 1993., I was impressed by their commitment to both the community and customer satisfaction, and have been here ever since. One of the best parts of my job, is being able to see how our customers needs evolve over the years as their families grow and change. Nothing brings a smile to my face more than helping a young adult purchase their first vehicle years after helping their parents get a larger vehicle to fit their car seat. My passions when I'm not here include playing loud blues guitar, chess, and keeping my rescued Border Collies occupied without getting them the sheep they requested.

Reviews:
Thank you for the most pleasant car-buying experience we have ever had! We were in and out in no time! I LOVE my new Ford! Jason and Mike are AWESOME! They were quick and very detailed. I walked away happy and very educated on my new vehicle. We were also blessed to go during a community BBQ For The Troops event, so while we car shopped, the kids ate lunch and played in a bounce house. THANK YOU AGAIN!!!!!! Great people to do business with. In and out quickly with a gently used vehicle in my price point! Roman is excellent as well as Mike in financing. Always a smooth and easy transaction at Joe Cotton! Love them!

Please feel free to give me a call for any help you need both before and after your vehicle purchase. I can use both the long relationships we have with the lenders we do business with and decades of expertise to help you attain the vehicle you need, at the budget you can afford.
Finance Manager
Mike Diehl
 Finance Dan  Bulgielski
X
Employee Since: 2010

630-682-9200 Ext. 6582
[email protected]

I am here to assist you with your needs. Feel free to call or email me at anytime.

Finance
Dan Bulgielski

Meet Our Service Staff

 Service Manager  Dave  Malloy
X
Employee Since: 1991

630-682-9200 Ext. 6551
[email protected]

Customer Reviews:

Oct 11, 2017
MerchantCircle - 5 Stars
"As always the service is the greatest. Dave Malloy and his crew do and outstanding job."

I am here to assist you with your needs. Feel free to call or email me at anytime.

Service Manager
Dave Malloy
Service Advisor Lou Wilson
X
630-682-9200 [email protected] I am here to assist you with your needs. Feel free to call or email me at anytime.
Service Advisor
Lou Wilson
 Service Advisor Zac  Kohler
X
Employee Since: 2014

630-682-9200 Ext. 6553
[email protected]

Customer Reviews:

Dealer Rater - 5/5 Stars
Sep 13, 2019
I have been dealing with your dealership since 2014. This Ford Escape is my second vehicle that I have purchased from you. I have also done all my servicing through your dealership as well. Each and every time my experience with you has been excellent. This last time was a little more memorable because Larry Roncolli the sales person I have dealt with on both occasions recognized me while I was waiting for my wife to pick me and was nice enough to come and talk with me for about ten minutes. Actually, I was flattered that he recognized and that he would take the time to come and talk. Larry was also very helpful in each of my experiences and I made it a point to ask for him when I was going to make my second purchase. I also bought my wife a used 2017 Escape and she too loves her car and the experiences she has had during her servicing experiences. Thank you and I really do want everyone that reads this how great and fantastic my experience has been with your dealership. Thank You, Rick Mackert.

4.8 /5 Stars
Sep 24, 2019
Replace rear brakes - Bought vehicle in at 66800 miles for brake replacement. Vehicle was not having any problems. Replaced rear brakes same day. Zack in service was professional and knowledgeable.

May 16, 2018
Survey - 5 Stars
"We needed our truck worked on and we we're in a situation that we needed a rental. Zac came through for us. Thanks for your patience and understanding handled this situation very professionally. I would recommend everyone to come to Joe Cotton Ford."

Jan 13, 2017
MerchantCircle - 5 Stars
"Part had to be ordered. Was notified by mail when part was in and called to set up an appointment. Zac told me it would be maybe a 2 hour job. 1 1/2 hours later it was done. When does that ever happen? Very pleased with Zac and the professional service. Have bought many cars in my lifetime, not just Fords but never received this kind of service. Keep up the good work guys, I change cars often!!"

Dec 14, 2016
Survey from Ford Direct - 5 Stars
"Zac has been great to work with."

Dec 6, 2016
MerchantCircle - 5 Stars
"Fast and friendly. Zack is great!"

I am here to assist you with your needs. Feel free to call me at anytime.

Service Advisor
Zac Kohler
Service Bryan Revling
X
Employee Since: 2001

630-682-9200 Ext. 6549

I am here to assist you with your needs. Feel free to call me anytime.
Service
Bryan Revling
Service Bob Winfrey
X
Employee Since: 1995 630-682-9200 [email protected] I am here to assist you with your needs. Feel free to call or email me at anytime.
Service
Bob Winfrey
Service Mike Aguiniga Jr.
X
Employee Since: 2015 630-682-9200 [email protected] I am here to assist you with your needs. Feel free to call or email me at anytime.
Service
Mike Aguiniga Jr.
Service | (Habla Español)	 Cesar Guajardo
X
Employee Since: 1994

630-682-9200
[email protected]

I am here to assist you with your needs. Feel free to call or email me at anytime.
Service | (Habla Español)
Cesar Guajardo
Service (Habla Español) Eric Soto
X
Employee Since: 2017 630-682-9200 [email protected] I am here to assist you with your needs. Feel free to call or email me at anytime.
Service (Habla Español)
Eric Soto
Service Vito Amato
X
Employee Since: 2018 630-682-9200 [email protected] I am here to assist you with your needs. Feel free to call or email me at anytime.
Service
Vito Amato
Service Robert Ramos
X
Employee Since:1994

630-682-9200

I am here to assist you with your needs. Feel free to call me at anytime.
Service
Robert Ramos
Service Concierge Angela Sanchez
X
I am here to assist you with your needs. Feel free to call or email me at anytime.
Service Concierge
Angela Sanchez

Meet Our Fleet Staff

Fleet Manager Jennifer Mensching
X
Employee Since: 2002

630-682-9200 Ext. 6586

I am here to assist you with your needs. Feel free to call or email me at anytime.
Fleet Manager
Jennifer Mensching
Asst. Fleet Manager Autumn Conn
X
Employee Since: 2008

630-682-9200 Ext. 6587

I am here to assist you with your needs. Feel free to call or email me at anytime.

Asst. Fleet Manager
Autumn Conn

Meet Our Parts Staff

 Parts Manager Mark Rogawski
X
Employee Since: 2017

630-682-9200 Ext. 6541
[email protected]

I am here to assist you with your needs. Feel free to call or email me at anytime.
Parts Manager
Mark Rogawski
Parts | (Habla Español)	 Ruven Quiroz
X
Employee Since: 2009

630-682-9200 Ext. 6544

I am here to assist you with your needs. Feel free to call me anytime.
Parts | (Habla Español)
Ruven Quiroz
Parts | (Habla Español) Rafael Perez Flores
X
Employee Since:1998

630-682-9200 Ext. 6547

I am here to assist you with your needs. Feel free to call me at anytime.
Parts | (Habla Español)
Rafael Perez Flores
Parts Jason Malkowski
X
Employee Since: 2001 630-682-9200 [email protected] I am here to assist you with your needs. Feel free to call or email me at anytime.
Parts
Jason Malkowski

Meet Our Body Shop Staff

Body Shop Manager Jerry  Scifo
X
Employee Since: 2007

630-682-9200 Ext. 6559
[email protected]

I am here to assist you with your needs. Feel free to call or email me at anytime.

Body Shop Manager
Jerry Scifo
Body Shop Technician Fred Kroll
X
Employee Since: 1991

630-682-9200

I am here to assist you with your needs. Feel free to call me anytime.
Body Shop Technician
Fred Kroll
Body Shop | (Habla Español)	 Manuel Robles Jr.
X
Employee Since: 1992

630-682-9200
[email protected]

I am here to assist you with your needs. Feel free to call or email me at anytime.
Body Shop | (Habla Español)
Manuel Robles Jr.
Body Shop Bob Hummerich
X
Employee Since: 2012 630-682-9200 [email protected] I am here to assist you with your needs. Feel free to call or email me at anytime.
Body Shop
Bob Hummerich

Meet Our Customer Care Center Staff

Customer Care Specialist Joanna Klen
X
I am here to assist you with your needs. Feel free to call or email me at anytime. My direct number is 630-384-6572.
Customer Care Specialist
Joanna Klen
Customer Care Manager Michael Klen
X
I am here to assist you with your needs. Feel free to call or email me at anytime. My direct number is 630-384-6571.
Customer Care Manager
Michael Klen
Customer Care Specialist Dave Augustyn
X
I am here to assist you with your needs. Feel free to call or email me at anytime. My direct number is 630-384-6575.
Customer Care Specialist
Dave Augustyn

Meet Our Support Staff Staff

Office Manager Debbie Borter
X
Employee Since: 2013

630-682-9200 Ext. 6563

I am here to assist you with all your needs. Feel free to call me at anytime.
Office Manager
Debbie Borter

Contact Information