Joe Cotton Ford Call Us
Joe Cotton Ford Get Directions
Main: 866-277-0159 Service: 866-312-0166 Parts: 866-418-5048
Main: 866-277-0159
Service: 866-312-0166
Parts: 866-418-5048

Vehicle Service and Maintenance | Carol Stream




 Our Joe Cotton Ford Specialists have the parts, tools and know-how to help keep your Ford running strong. 


We pride ourselves on being a Chicago area Ford dealer with experience spanning more than 40 years. So whether you

need to schedule routine maintenance, auto repair, or Ford service from our Master Certified Ford Service Technicians, our

repair coupons and special offers can provide needed savings on many Ford services. Search our service specials here

and check in with our Ford Service Advisors to discuss our many service options or to schedule any auto repairs you may

need now. See our form below.

At Joe Cotton Ford, we care about you and your vehicle.

We have been providing excellent customer service to the Chicagoland area for over 40 years.

And we want to help make things a little easier by providing a quick and simple way to get your vehicle repaired or serviced.  

We are Your Local Community Ford Service and Maintenance Dealer, with Master Certified Ford Service Technicians.

If you need your car, truck, van or SUV repaired or serviced in the Carol Stream area, the chances are good that our

Joe Cotton Ford Service Department can handle the job. Contact a Service Writer today at 866-312-0166 or stop by our dealership to

speak about the job in person.

We've also made it easy to schedule your auto service online:

Schedule Your Vehicle Service Appointment Today at Joe Cotton Ford - Carol Stream


Aside from offering a number of service discounts and tire specials, you can also learn more about why you should service your vehicle with Joe Cotton Ford:



Family Owned and Operated, Serving Our Community for Over 40 years


Quality Master Certified Ford Service Technicians that are long time employees of Joe Cotton Ford


No Appointment Necessary (for basic scheduled maintenance)


Learn more about our rebates and our Owner Rewards Program


Complimentary Service Shuttles (5 Days/Wk, Monday-Friday)


Conveniently located at North Ave & Gary in Carol Stream (5 miles west of Rt 59 and 5 miles east of 355)


Let Joe Cotton Ford repair your Ford Car or Truck with OEM Ford Certified Parts - Body Shop conveniently located on premises.



We the Employees of JOE COTTON FORD, through a co-operative exchange of information intend to create an environment dedicated to

meeting the needs of our customers in an ethical, professional, and courteous manner. It is our goal to provide a lifetime relationship

with customer satisfaction in every aspect of the ownership experience.

Whether you live in Carol Stream, Wheaton, West Chicago, Glendale Hts, Glen Ellyn, Bartlett, Hanover Park, Bloomingdale,

Lombard or St. Charles, Joe Cotton Ford is here to serve you.

We are family owned and operated for over 40 years, with our 3rd generation of family in the

business now and we plan to be here for another 40 years.

It is our pleasure for our family to serve your family's automotive needs.

                                                          "At Joe Cotton Ford, Your Satisfaction is Our Top Priority and 
                                                                                        You Have Our Word on It."
                                                                                                                                           - Joe Cotton


Vehicle Information

Contact Information

Insurance Information

Service Request Information



Google - 5 Stars

Full Star Full Star Full Star Full Star Full Star

Definitely 5 stars. They made the process of buying a new car easy. They took time helping us choose the car that fit our needs and budget! Rich, Danny, Rick and Mike were the best and huge thank you!! We would highly recommend Joe Cotton Ford!

Google - 5 Stars

Full Star Full Star Full Star Full Star Full Star

Great experience from beginning to end. On their Website, I saw one of their Internet specials advertised, so I went in, set up a test drive, asked my questions, set up financing, and -- only around 3 hours after I'd walked in -- drove away with my new car. The purchase went quickly and efficiently.

DealerRater - 5 Stars

Full Star Full Star Full Star Full Star Full Star

Everyone at Joe Cotton is the greatest! Always friendly and willing to help with anything. Roman is the best!!! Mike Diehl also is one of the best! Would not buy anywhere except Joe Cotton. Recommend them to anyone asking!

Facebook - 5 Stars

Full Star Full Star Full Star Full Star Full Star

I went in for my 6 month check up as required for my maintenance package. Quite some time passed and I remembered that I needed new wiper blades. I went back and asked if that could be added and my service guy just smiled and added it. It was all covered in my plan. I'm bad at getting names but I have had nothing but great experiences in the dealership and service department. Highly recommend them. Not everyone is perfect, nor does everyone have a good day everyday. I have read the bad reviews and am thankful I have not had the same experiences. Keep up the good work and get these reviews up! 5 star for this household!

Google - 5 Stars

Full Star Full Star Full Star Full Star Full Star

I have been servicing my 07 Navigator L at Cotton since I bought it new. Great service still going strong. Wouldn't take it anywhere else! Service manager Davy Malloy is one of the main reasons that I still service my Ford and Lincoln vehicles at Cotton. Great attention to detail.

Dealer Rater - 5 Stars

Full Star Full Star Full Star Full Star Full Star

Good service and excellent customer service, I am so happy with my new car, thanks for your good service they are very friendly. Thank you!!

Google - 5 Stars

Full Star Full Star Full Star Full Star Full Star

Excellent customer service. Variety of options. Genuine effort to reach our budget. Special heart for non-profits that give back to the community. Efficient on every level. Personable care from multiple staff.

Dealer Rater - 5 Stars

Full Star Full Star Full Star Full Star Full Star

Really like Jason our salesman. No pressure trying to sell us something we didn't want and found our Edge we love it and no problems with it. Like the free 2 yrs service for oil changes. We got 3 and only have 13,000 and its 2 years old. We even went to one of there summer open houses free food etc and won 5 free oil changes!!Well buy our next car or truck there for sure! Fair price great service

Google - 5 Stars

Full Star Full Star Full Star Full Star Full Star

Dealer Rater - 5 Stars

Full Star Full Star Full Star Full Star Full Star

A great experience. The sales team is well versed and very helpful. I will be purchasing all of my vehicles from Joe cotton in the future and would recommend them to anyone looking for a new vehicle.

Facebook - 5 Stars

Full Star Full Star Full Star Full Star Full Star

Multiple successful visits to their service and parts departments. Great and friendly customer service and fair pricing on every visit. Thank you!

Google - 5 Stars

Full Star Full Star Full Star Full Star Full Star

Always helpful, and good selection of new and used cars

Facebook - 5 Stars

Full Star Full Star Full Star Full Star Full Star

Thank you for your Honesty. Joe Cotton service will be saving me a ton of money for correctly diagnosing an issue that another dealer said was a complete engine

Google - 5 Stars

Full Star Full Star Full Star Full Star Full Star

Great people they tread u right make u feel like home

Dealer Rater - 5 Stars

Full Star Full Star Full Star Full Star Full Star

"Golden Rule Service - Second and third generation dealership. Quality and Service as you want it. Comfortable waiting with amenities. New and used vehicles to select, with staff who will search for the right vehicle if not found here."

CarGurus - 5 Stars

Full Star Full Star Full Star Full Star Full Star

"Great - on top of things -Stan was very informative of the car I was interested in" - 5 Stars

Full Star Full Star Full Star Full Star Full Star

"Fast, quick and never met nicer people to deal with. I don't believe I will go anywhere else."

Dealer Rater - 5 Stars

Full Star Full Star Full Star Full Star Full Star

"Best sales and service at Joe Cotton Ford. Best Ford dealership to buy a new or used car. Best price and best service. Employees are all great."

Google - 5 Stars

Full Star Full Star Full Star Full Star Full Star

"Everyone was very kind! I was in and out for an oil change in 45 minutes. Great service :)"

Google - 5 Stars

Full Star Full Star Full Star Full Star Full Star

I've been a customer for nearly 30 years. Most of my business is service now. I think they're honest and forthright people. The auto business is tough and very competitive. Joe Cotton continues to get my business because they know my car very well.

Read More

Dealership Information

Complimentary Brake Inspection

Performed by an expert technician.

*Inspect brake friction material, caliper operation, rotors, drums, hoses and connections. Inspect parking brake for damage and proper operation. See participating U.S. dealership for details through 12/31/20.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.


*Subject to credit approval. Rebate valid on qualifying purchase of $250 or more before tax; not valid on prior purchases. Complete purchase must be made on the Ford Service Credit Card. Offer valid 1/01/20 to 12/31/20. Submit rebate by 1/31/21 by mail-in rebate form or online at Limit one $25 mail-in rebate per visit. Rebate by prepaid debit card. Cannot be combined with any other Ford Service Credit Card rebate/offer. Ford Service Credit Card is issued by Citibank, N.A. See participating U.S. dealership for vehicle applications and rebate details through 12/31/20.


Be sure you have the starting power you need.

*Visually inspect and test battery using tester. Hybrid battery test excluded. See participating U.S. dealership for details through 12/31/20.

Service Hours