Joe Cotton Ford
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Main: 866-277-0159 Service: 866-312-0166 Parts: 866-418-5048
Main: 866-277-0159
Service: 866-312-0166
Parts: 866-418-5048
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Vehicle Service and Maintenance | Carol Stream

joecottonfordservicedwaynejohnson

 

NO ONE KNOWS YOUR FORD BETTER THAN FORD. AND FORD SERVICE.


 Our Joe Cotton Ford Specialists have the parts, tools and know-how to help keep your Ford running strong. 

 

We pride ourselves on being a Chicago area Ford dealer with experience spanning more than 40 years. So whether you

need to schedule routine maintenance, auto repair, or Ford service from our Master Certified Ford Service Technicians, our

repair coupons and special offers can provide needed savings on many Ford services. Search our service specials here

and check in with our Ford Service Advisors to discuss our many service options or to schedule any auto repairs you may

need now. See our form below.

At Joe Cotton Ford, we care about you and your vehicle.


We have been providing excellent customer service to the Chicagoland area for over 40 years.


And we want to help make things a little easier by providing a quick and simple way to get your vehicle repaired or serviced.  


We are Your Local Community Ford Service and Maintenance Dealer, with Master Certified Ford Service Technicians.


If you need your car, truck, van or SUV repaired or serviced in the Carol Stream area, the chances are good that our

Joe Cotton Ford Service Department can handle the job. Contact a Service Writer today at 866-312-0166 or stop by our dealership to

speak about the job in person.


We've also made it easy to schedule your auto service online:


Schedule Your Vehicle Service Appointment Today at Joe Cotton Ford - Carol Stream

 

Aside from offering a number of service discounts and tire specials, you can also learn more about why you should service your vehicle with Joe Cotton Ford:

 

TRUST

Family Owned and Operated, Serving Our Community for Over 40 years


EXPERTISE

Quality Master Certified Ford Service Technicians that are long time employees of Joe Cotton Ford


READY TO SERVE

No Appointment Necessary (for basic scheduled maintenance)


100% COMPETITIVE PRICING

Learn more about our rebates and our Owner Rewards Program


CONVENIENCE

Complimentary Service Shuttles (5 Days/Wk, Monday-Friday)


LOCATION

Conveniently located at North Ave & Gary in Carol Stream (5 miles west of Rt 59 and 5 miles east of 355)


COLLISION REPAIR

Let Joe Cotton Ford repair your Ford Car or Truck with OEM Ford Certified Parts - Body Shop conveniently located on premises.

 

 

We the Employees of JOE COTTON FORD, through a co-operative exchange of information intend to create an environment dedicated to

meeting the needs of our customers in an ethical, professional, and courteous manner. It is our goal to provide a lifetime relationship

with customer satisfaction in every aspect of the ownership experience.


Whether you live in Carol Stream, Wheaton, West Chicago, Glendale Hts, Glen Ellyn, Bartlett, Hanover Park, Bloomingdale,

Lombard or St. Charles, Joe Cotton Ford is here to serve you.


We are family owned and operated for over 40 years, with our 3rd generation of family in the

business now and we plan to be here for another 40 years.

It is our pleasure for our family to serve your family's automotive needs.

                                                          "At Joe Cotton Ford, Your Satisfaction is Our Top Priority and 
                                                                                        You Have Our Word on It."
                                                                                                                                           - Joe Cotton

 

Vehicle Information


Contact Information


Insurance Information


Service Request Information


Comments


Testimonials

Google - 5 Stars

12-7-2019
Full Star Full Star Full Star Full Star Full Star

I have been servicing my 07 Navigator L at Cotton since I bought it new. Great service still going strong. Wouldn't take it anywhere else! Service manager Davy Malloy is one of the main reasons that I still service my Ford and Lincoln vehicles at Cotton. Great attention to detail.

Dealer Rater - 5 Stars

12-3-2019
Full Star Full Star Full Star Full Star Full Star

Good service and excellent customer service, I am so happy with my new car, thanks for your good service they are very friendly. Thank you!!

Google - 5 Stars

12-1-2019
Full Star Full Star Full Star Full Star Full Star

Excellent customer service. Variety of options. Genuine effort to reach our budget. Special heart for non-profits that give back to the community. Efficient on every level. Personable care from multiple staff.

Dealer Rater - 5 Stars

11-26-2019
Full Star Full Star Full Star Full Star Full Star

Really like Jason our salesman. No pressure trying to sell us something we didn't want and found our Edge we love it and no problems with it. Like the free 2 yrs service for oil changes. We got 3 and only have 13,000 and its 2 years old. We even went to one of there summer open houses free food etc and won 5 free oil changes!!Well buy our next car or truck there for sure! Fair price great service

Google - 5 Stars

11-26-2019
Full Star Full Star Full Star Full Star Full Star

Dealer Rater - 5 Stars

11-22-2019
Full Star Full Star Full Star Full Star Full Star

A great experience. The sales team is well versed and very helpful. I will be purchasing all of my vehicles from Joe cotton in the future and would recommend them to anyone looking for a new vehicle.

Facebook - 5 Stars

11-19-2019
Full Star Full Star Full Star Full Star Full Star

Multiple successful visits to their service and parts departments. Great and friendly customer service and fair pricing on every visit. Thank you!

Google - 5 Stars

11-15-2019
Full Star Full Star Full Star Full Star Full Star

Always helpful, and good selection of new and used cars

Facebook - 5 Stars

11-14-2019
Full Star Full Star Full Star Full Star Full Star

Thank you for your Honesty. Joe Cotton service will be saving me a ton of money for correctly diagnosing an issue that another dealer said was a complete engine

Google - 5 Stars

11-6-2019
Full Star Full Star Full Star Full Star Full Star

Great people they tread u right make u feel like home

Dealer Rater - 5 Stars

10-22-2019
Full Star Full Star Full Star Full Star Full Star

"Golden Rule Service - Second and third generation dealership. Quality and Service as you want it. Comfortable waiting with amenities. New and used vehicles to select, with staff who will search for the right vehicle if not found here."

CarGurus - 5 Stars

10-19-2019
Full Star Full Star Full Star Full Star Full Star

"Great - on top of things -Stan was very informative of the car I was interested in"

Cars.com - 5 Stars

10-14-2019
Full Star Full Star Full Star Full Star Full Star

"Fast, quick and never met nicer people to deal with. I don't believe I will go anywhere else."

Dealer Rater - 5 Stars

10-10-2019
Full Star Full Star Full Star Full Star Full Star

"Best sales and service at Joe Cotton Ford. Best Ford dealership to buy a new or used car. Best price and best service. Employees are all great."

Google - 5 Stars

10-4-2019
Full Star Full Star Full Star Full Star Full Star

"Everyone was very kind! I was in and out for an oil change in 45 minutes. Great service :)"

Google - 5 Stars

10-2-2019
Full Star Full Star Full Star Full Star Full Star

I've been a customer for nearly 30 years. Most of my business is service now. I think they're honest and forthright people. The auto business is tough and very competitive. Joe Cotton continues to get my business because they know my car very well.

Google - 5 Stars

9-27-2019
Full Star Full Star Full Star Full Star Full Star

The entire buying process was easy to understand, there was no pressure and went smoothly. Rich the salesman was friendly, knowledgeable and a pleasure to work with. I would not hesitate to buy another vehicle from Joe Cotton Ford or to recommend them to family, friends or neighbors. I got a good deal from professional and friendly people!

Dealer Rater - 4.8 Stars

9-24-2019
Full Star Full Star Full Star Full Star Full Star

Brought vehicle in at 66800 miles for brake replacement. Vehicle was not having any problems. Replaced rear brakes same day. Zack in service was professional and knowledgeable.

Google - 5 stars

9-23-2019
Full Star Full Star Full Star Full Star Full Star

They were able to fit me in for an oil change last minute and was quicker than they said it would take as they were pretty busy. I will be back!

Dealer Rater - 5 Stars

9-5-2019
Full Star Full Star Full Star Full Star Full Star

I went to Joe Cotton Ford to buy a 2019 Ford Edge because I liked the way they treated me when I bought a new Mustang last year. They really do treat you right like no other dealer I've ever dealt with before. Salesman Jason Conn truly cares about the customer, finding the exact car I wanted through dealer trade. I used to dread car buying in the past from other dealerships but I don't at Cotton Ford.

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Dealership Information

Complimentary Brake Inspection

Performed by an expert technician.

*Inspect brake friction material, caliper operation, rotors, drums, hoses and connections. Inspect parking brake for damage and proper operation. See participating U.S. dealership for details through 12/31/20.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
MOTORCRAFT® BRAKE PADS INSTALLED, $99.95 OR LESS*

*Per-axle price on pads or shoes on most vehicles. Exclusions apply. Taxes extra. See participating U.S. dealership for details through 1/31/20.

MOTORCRAFT® COMPLETE BRAKE SERVICE, $179.95 OR LESS*

*Per-axle price on most vehicles. Exclusions apply. Taxes extra. See participating U.S. dealership for details through 1/31/20.

GET A $25 REBATE BY MAIL!

WHEN YOU USE THE FORD SERVICE CREDIT CARD ON A QUALIFYING PURCHASE OF $250 OR MORE (BEFORE TAX).*

*Subject to credit approval. Rebate valid on qualifying purchase of $250 or more before tax; not valid on prior purchases. Complete purchase must be made on the Ford Service Credit Card. Offer valid 1/01/20 to 12/31/20. Submit rebate by 1/31/21 by mail-in rebate form or online at fordowner.com. Limit one $25 mail-in rebate per visit. Rebate by prepaid debit card. Cannot be combined with any other Ford Service Credit Card rebate/offer. Ford Service Credit Card is issued by Citibank, N.A. See participating U.S. dealership for vehicle applications and rebate details through 12/31/20.

Service Hours

866-312-0166
Monday 7:30 am - 6:00 pm
Tuesday 7:30 am - 6:00 pm
Wednesday 7:30 am - 6:00 pm
Thursday 7:30 am - 6:00 pm
Friday 7:30 am - 6:00 pm
Saturday 8:00 am - 2:00 pm
Sunday Closed