Joe Cotton Ford
Main: 866-277-0159
Service: 866-312-0166
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Ford Fusion Auto Repair at Joe Cotton Ford near Elmhurst, IL 60126

When your vehicle is in need of exceptional auto repair, you can trust Joe Cotton Ford near Elmhurst, IL 60126. From major replacements such as a new transmission to minor repairs such as fixing a broken taillight, rest assured that the Joe Cotton Ford Service Department will provide quality care in a timely manner.

Trying to purchase parts and fix your vehicle yourself can often lead to more damage, as well as taking up your precious time. Instead, trust your vehicle in the hands of our certified technicians who will quickly assess the problem and get to work. With every new model year comes new mechanical updates, but your Ford Fusion will receive the correct parts whether it is fresh off the lot or a few years old. They’ll use their knowledge of your make, model, and year to get the job done efficiently and effectively.

If you are worried about the expense that comes along with auto repairs, come to Joe Cotton Ford near Elmhurst, IL 60126. Our auto repair process includes preventative measures, so you don't have to keep coming back and have a major part replaced at a high cost. Our commitment is get you and your Ford Fusion back on the road without breaking the bank, so make an appointment to come in as soon as you detect a problem.

Our Joe Cotton Ford website makes utilizing our service center easier than ever. Take a look at our hours of operation, service specials, and even schedule a service appointment, all without having to pick up the phone. Once you’ve found a time that suits your schedule, you’ll be able to sit back and relax knowing your Ford Fusion is in great hands. If your vehicle needs to stay at the shop, we will work with you to get you a temporary replacement so you don’t have to put your life on hold.

Finding an honest auto repair shop can be difficult, but with the Joe Cotton Ford service team you can expect a knowledgeable staff that has the experience and the dedication to fine-tune your vehicle back to its proper condition. Whether it’s the engine, transmission, brakes, or air conditioning, even a minor issue can cause dangerous problems if left untreated. Instead of hoping the "check engine" light goes away, bring your vehicle to Joe Cotton Ford near Elmhurst, IL 60126. We look forward to serving you!

Take the next step

Service Hours

Monday 7:30 am - 6:00 pm
Tuesday 7:30 am - 6:00 pm
Wednesday 7:30 am - 6:00 pm
Thursday 7:30 am - 6:00 pm
Friday 7:30 am - 6:00 pm
Saturday 8:00 am - 2:00 pm
Sunday Closed

Service Mobile Hours

Monday 7:30 am - 6:00 pm
Tuesday 7:30 am - 6:00 pm
Wednesday 7:30 am - 6:00 pm
Thursday 7:30 am - 6:00 pm
Friday 7:30 am - 6:00 pm
Saturday 8:00 am - 2:00 pm
Sunday Closed

Our Location

Joe Cotton Ford
175 W. North Ave
Carol Stream, IL 60188 Get Directions

Service

davemalloyservicemanagerjoecottonfordcarolstream
Dave Malloy
Service Manager
Employee Since: 1991

630-682-9200 Ext 539
dave.malloy@joecottonfordinc.com

I am here to assist you with your needs. Feel free to call or email me at anytime.

maxgordonjoecottonfordservicewriter
Max Gordon
Assistant Service Manager
630-682-9200
Employee Since:2015





Customer Reviews:

Mar 30, 2017
Survey from Ford Direct - 5 Stars

We have had my wife's Excursion serviced at Joe Cotton since we purchased it from your dealership and of course my wife is the one that brings it in when needed. The service has always been very good and the advisors are helpful and friendly. However, on this particular visit my wife was raving about her experience working with a new advisor that she had not previously met, Max G. She commented how friendly and warm his personality his, how comfortable she was speaking with him and genuinely felt respected and appreciated as a valued customer and more importantly, as a person. Again, all of the advisors we have worked with over the years have been wonderful but Max is just one of those people you want to know. She will most likely be asking for him by name on her future visits.

Jan 23, 2017
Merchant Circle - 5 Stars

I spoke to Max for service on a recurrin... I spoke to Max for service on a recurring issue with HVAC. He was polite and very helpful. He was able to get a loaner vehicle for me to use for the day.the day. From the invoice, it looked like the technician Mike K went through a lot of work to ensure the problem was corrected. So far, the HVAC is working.

Dec 22, 2016
Survey from Ford Direct - 5 Stars

"Max was very helpful in getting my car to get my car serviced on Monday despite the cold weather, Everyone in the service department is always very courteous and answers all my questions."

I am here to assist you with your needs. Feel free to call me at anytime.

miketegtmanservicewriterjoecottonfordcarolstream
Mike Tegtman
Service Advisor
Employee Since: 2007

630-682-9200 Ext 534
mtegtman@joecottonfordinc.com




Customer Reviews:

MerchantCircle • 5 Stars
January 17, 2017
Mike is the best service writer I have ever had experience with.

I am here to assist you with your needs. Feel free to call or email me at anytime.

zachkohlerservicewriterjoecottonfordcarolstream
Zac Kohler
Service Advisor
Employee Since: 2014

630-682-9200 Ext 536




Customer Reveiws:

Jan 13, 2017
MerchantCircle - 5 Stars
"Part had to be ordered. Was notified by mail when part was in and called to set up an appointment. Zak told me it would be maybe a 2 hour job. 1 1/2 hours later it was done. When does that ever happen? Very pleased with Zak and the professional service. Have bought many cars in my lifetime, not just Fords but never received this kind of service. Keep up the good work guys, I change cars often!!"

Dec 14, 2016
Survey from Ford Direct - 5 Stars
"Zac has been great to work with."

Dec 6, 2016
MerchantCircle - 5 Stars
"Fast and friendly. Zack is great!"

I am here to assist you with your needs. Feel free to call me at anytime.

bryanrevlingservicejoecottonfordcarolstream
Bryan Revling
Service
Employee Since: 2001

630-682-9200 Ext. 542

I am here to assist you with your needs. Feel free to call me anytime.
dennisveachservicetechnicianjoecottonfordcarolstream
Dennis Veach
Service Technician
Employee Since: 2002

630-682-9200

I am here to assist you with your needs. Feel free to call me anytime.
derrickgreggservicejoecottonfordcarolstream
Derrick Gregg
Service Technician
Employee Since: 2016

630-682-9200

I am here to assist you with your needs. Feel free to call me anytime.
robertramosservicejoecottonfordcarolstream
Robert Ramos
Service
Employee Since:1994

630-682-9200

I am here to assist you with your needs. Feel free to call me at anytime.
cesarguajardoservicejoecottonfordcarolstream
Cesar Guajardo
Service
Employee Since:1994

630-682-9200

I am here to assist you with your needs. Feel free to call me at anytime.
ronplackoservicejoecottonfordcarolstream
Ron Placko
Service
Employee Since:2016

630-682-9200

I am here to assist you with your needs. Feel free to contact me at anytime.