Joe Cotton Ford
Main: 866-277-0159
Service: 866-312-0166
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Ford Expedition EL Shocks at Joe Cotton Ford near Villa Park, IL 60181

Don’t let your vehicle’s control and stability get compromised. Learn more about our Ford Expedition EL shocks at Joe Cotton Ford near Villa Park, IL 60181. Here at Joe Cotton Ford, we want to help you make sure that your vehicle is in great condition and runs like new.

Shocks are a hydraulic device that mitigate, dissipate, or dampen the effect of rough roads on your vehicle. In other words, they absorb every little bump, fracture, or divot on the asphalt so that you don’t feel it as much as you would by direct impact. They also work to keep your Ford Expedition EL level, so that it doesn’t go bouncing around with the unevenness of the streets or highways. Most shocks use gas and oil, while some others will contain air. They all work like a piston and, upon impact, the energy is turned into heat and slows the retraction of the piston, as well as its subsequent decompression.

Not having your shocks checked periodically or replaced when they should can cause major safety issues. Your shocks should more or less be replaced when your car reaches 50,000 miles and then subsequently checked every 12,000 miles to keep monitoring signs of wear. Obviously, this general rule doesn’t factor in the vehicle style, the driver’s driving habits, the type of roads it usually treads, or the quality of the shocks, so you may need to have them looked at more often depending on your driving style and condition. Here at Joe Cotton Ford near Villa Park, IL 60181, we always make sure to give you proper and professional service as well as procure sturdy replacement shocks for your Ford Expedition EL.

So, what can be the consequences of neglecting your shocks? Well, for one, shocks are responsible for keeping your tires grounded at all times, making sure that they wear as evenly as possible, and also giving you better handling and cornering. If your shocks are worn out, not only will your tires start lifting from the ground at uneven road intervals, but it’ll also hinder your braking response and your Ford Expedition EL’s handling stability, making you more accident prone. Having worn out shocks can add up as much as 20-percent to your stopping distance, and you may not be able to bring your vehicle to an immediate halt in emergency braking situations.

Keep yourself and your passengers safe by scheduling an appointment for your Ford Expedition EL shocks at Joe Cotton Ford near Villa Park, IL 60181.

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Service Hours

Monday 7:30 am - 6:00 pm
Tuesday 7:30 am - 6:00 pm
Wednesday 7:30 am - 6:00 pm
Thursday 7:30 am - 6:00 pm
Friday 7:30 am - 6:00 pm
Saturday 8:00 am - 2:00 pm
Sunday Closed

Service Mobile Hours

Monday 7:30 am - 6:00 pm
Tuesday 7:30 am - 6:00 pm
Wednesday 7:30 am - 6:00 pm
Thursday 7:30 am - 6:00 pm
Friday 7:30 am - 6:00 pm
Saturday 8:00 am - 2:00 pm
Sunday Closed

Our Location

Joe Cotton Ford
175 W. North Ave
Carol Stream, IL 60188 Get Directions

Service

davemalloyservicemanagerjoecottonfordcarolstream
Dave Malloy
Service Manager
Employee Since: 1991

630-682-9200 Ext 539
dave.malloy@joecottonfordinc.com

I am here to assist you with your needs. Feel free to call or email me at anytime.

maxgordonjoecottonfordservicewriter
Max Gordon
Assistant Service Manager
630-682-9200
Employee Since:2015





Customer Reviews:

Mar 30, 2017
Survey from Ford Direct - 5 Stars

We have had my wife's Excursion serviced at Joe Cotton since we purchased it from your dealership and of course my wife is the one that brings it in when needed. The service has always been very good and the advisors are helpful and friendly. However, on this particular visit my wife was raving about her experience working with a new advisor that she had not previously met, Max G. She commented how friendly and warm his personality his, how comfortable she was speaking with him and genuinely felt respected and appreciated as a valued customer and more importantly, as a person. Again, all of the advisors we have worked with over the years have been wonderful but Max is just one of those people you want to know. She will most likely be asking for him by name on her future visits.

Jan 23, 2017
Merchant Circle - 5 Stars

I spoke to Max for service on a recurrin... I spoke to Max for service on a recurring issue with HVAC. He was polite and very helpful. He was able to get a loaner vehicle for me to use for the day.the day. From the invoice, it looked like the technician Mike K went through a lot of work to ensure the problem was corrected. So far, the HVAC is working.

Dec 22, 2016
Survey from Ford Direct - 5 Stars

"Max was very helpful in getting my car to get my car serviced on Monday despite the cold weather, Everyone in the service department is always very courteous and answers all my questions."

I am here to assist you with your needs. Feel free to call me at anytime.

miketegtmanservicewriterjoecottonfordcarolstream
Mike Tegtman
Service Advisor
Employee Since: 2007

630-682-9200 Ext 534
mtegtman@joecottonfordinc.com




Customer Reviews:

MerchantCircle • 5 Stars
January 17, 2017
Mike is the best service writer I have ever had experience with.

I am here to assist you with your needs. Feel free to call or email me at anytime.

zachkohlerservicewriterjoecottonfordcarolstream
Zac Kohler
Service Advisor
Employee Since: 2014

630-682-9200 Ext 536




Customer Reveiws:

Jan 13, 2017
MerchantCircle - 5 Stars
"Part had to be ordered. Was notified by mail when part was in and called to set up an appointment. Zak told me it would be maybe a 2 hour job. 1 1/2 hours later it was done. When does that ever happen? Very pleased with Zak and the professional service. Have bought many cars in my lifetime, not just Fords but never received this kind of service. Keep up the good work guys, I change cars often!!"

Dec 14, 2016
Survey from Ford Direct - 5 Stars
"Zac has been great to work with."

Dec 6, 2016
MerchantCircle - 5 Stars
"Fast and friendly. Zack is great!"

I am here to assist you with your needs. Feel free to call me at anytime.

bryanrevlingservicejoecottonfordcarolstream
Bryan Revling
Service
Employee Since: 2001

630-682-9200 Ext. 542

I am here to assist you with your needs. Feel free to call me anytime.
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Dennis Veach
Service Technician
Employee Since: 2002

630-682-9200

I am here to assist you with your needs. Feel free to call me anytime.
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Derrick Gregg
Service Technician
Employee Since: 2016

630-682-9200

I am here to assist you with your needs. Feel free to call me anytime.
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Robert Ramos
Service
Employee Since:1994

630-682-9200

I am here to assist you with your needs. Feel free to call me at anytime.
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Cesar Guajardo
Service
Employee Since:1994

630-682-9200

I am here to assist you with your needs. Feel free to call me at anytime.
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Ron Placko
Service
Employee Since:2016

630-682-9200

I am here to assist you with your needs. Feel free to contact me at anytime.