Joe Cotton Ford
Main: 866-277-0159
Service: 866-312-0166
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Joe Cotton Ford | Vehicle Service and Maintenance

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NO ONE KNOWS YOUR FORD BETTER THAN FORD. AND FORD SERVICE.


 Our Joe Cotton Ford Specialists have the parts, tools and know-how to help keep your Ford running strong. 

 

 

We pride ourselves on being a Chicago area Ford dealer with experience spanning more than 40 years. So whether you

need to schedule routine maintenance, auto repair, or Ford service from our Master Certified Ford Service Technicians, our

repair coupons and special offers can provide needed savings on many Ford services. Search our service specials here

and check in with our Ford Service Advisors to discuss our many service options or to schedule any auto repairs you may

need now. See our form below.

 


At Joe Cotton Ford, we care about you and your vehicle.


We have been providing excellent customer service to the Chicagoland area for over 40 years.


And we want to help make things a little easier by providing a quick and simple way to get your vehicle repaired or serviced.  


We are your local community Ford Service and Maintenance Dealer, with Master Certified Ford Service Technicians.


 

Aside from offering a number of service discounts and tire specials, you can also learn more about why you should service your vehicle with Joe Cotton Ford:

 

TRUST

Family Owned and Operated, Serving Our Community for Over 40 years


EXPERTISE

Quality Master Certified Ford Service Technicians that are long time employees of Joe Cotton Ford


READY TO SERVE

No Appointment Necessary (for basic scheduled maintenance)


100% COMPETITIVE PRICING

Learn more about our rebates and our Owner Rewards Program


CONVENIENCE

Complimentary Service Shuttles (5 Days/Wk, Monday-Friday)


LOCATION

Conveniently located at North Ave & Gary in Carol Stream (5 miles west of Rt 59 and 5 miles east of 355)


COLLISION REPAIR

Let Joe Cotton Ford repair your Ford Car or Truck with OEM Ford Certified Parts - Body Shop conveniently located on premises.


 

If you need your car, truck, van or SUV repaired or serviced in the Carol Stream area, the chances are good that our

Joe Cotton Ford Service Department can handle the job. Contact a Service Writer today at 866-312-0166 or stop by our dealership to

speak about the job in person.


We've also made it easy to schedule your auto service online:


Schedule Your Vehicle Service Appointment Today at Joe Cotton Ford - Carol Stream

 

We the Employees of JOE COTTON FORD, through a co-operative exchange of information intend to create an environment dedicated to

meeting the needs of our customers in an ethical, professional, and courteous manner. It is our goal to provide a lifetime relationship

with customer satisfaction in every aspect of the ownership experience.


Whether you live in Carol Stream, Wheaton, West Chicago, Glendale Hts, Glen Ellyn, Bartlett, Hanover Park, Bloomingdale,

Lombard or St. Charles, Joe Cotton Ford is here to serve you.


We are family owned and operated for over 40 years, with our 3rd generation of family in the

business now and we plan to be here for another 40 years.

It is our pleasure for our family to serve your family's automotive needs. 

 

 

                                                          "At Joe Cotton Ford, Your Satisfaction is Our Top Priority and 
                                                                                        You Have Our Word on It."
                                                                                                                                           - Joe Cotton

 

Vehicle Information


Contact Information


Insurance Information


Service Request Information


Comments


Service Hours

866-312-0166
Monday 7:30 am - 6:00 pm
Tuesday 7:30 am - 6:00 pm
Wednesday 7:30 am - 6:00 pm
Thursday 7:30 am - 6:00 pm
Friday 7:30 am - 6:00 pm
Saturday 8:00 am - 2:00 pm
Sunday Closed

Dealership Information


Testimonials

Facebook - 5 Stars

The car is great, the service was prompt, friendly, and they were very helpful with the process as I

April 5, 2017

Joe Cotton Ford sold me my first electric vehicle, a 2013 Ford Focus Electric! The car is great, the service was prompt, friendly, and they were very helpful with the process as I was a first time car buyer. Would buy from there again.

Ford Direct Surrey - 5 Stars

...genuinely felt respected and appreciated as a valued customer and more importantly, as a

April 5, 2017

We have had my wife's Excursion serviced at Joe Cotton since we purchased it from your dealership and of course my wife is the one that brings it in when needed. The service has always been very good and the advisors are helpful and friendly. However, on this particular visit my wife was raving about her experience working with a new advisor that she had not previously met, Max G. She commented how friendly and warm his personality his, how comfortable she was speaking with him and genuinely felt respected and appreciated as a valued customer and more importantly, as a person. Again, all of the advisors we have worked with over the years have been wonderful but Max is just one of those people you want to know. She will most likely be asking for him by name on her future visits.

Cars.com - 5 Stars

From the start Joe Cotton Ford was very responsive, accommodating, not pushy, seem upfront and honest

March 6, 2017

Like everyone else who orders new from Ford's website. You build your car, Ford sends it out to roughly 5 local dealerships in an area. From the start Joe Cotton Ford was very responsive, accommodating, not pushy, seem upfront and honest. Also gave me the most value for my trade. I dealt with Bob Driver. A real pleasure to work with. One of the top two car transactions I've had the pleasure to conduct in my auto buying career. Overall transaction was painless, timely, and not stressful. Would buy here again for sure.

Google - 5 Stars

If your looking to by a car and wanted a world class experience, check out Joe Cotton Ford!

February 27, 2017

I stopped in to Joe Cotton Ford. I was interested in the 2017 Explorer. From the start, the experience was a pleasure ! There was a good selection of vehicles to choose from. Tom (manager) was great. He provided us with three different vehicles to drive. The experience demonstrated the difference in the three explorer packages we were interested in. The product knowledge of each vehicle model was impressive. Time was taken, with no pressure, as we drove each vehicle. We decided to purchase the 2017 Explorer Platinum. The choice was an easy and enjoyable experience. I have owned mostly European cars most of my driving life. (Mercedes, BMW, etc.) I was looking at a new Mercedes SUV. After many years of owning that brand, it was time to make a change. The new 2017 Explorer Platinum is a very impressive vehicle. It's features are very driver oriented. It's style is eye catching on the road, and a pleasure to drive. If your looking to by a car and wanted a world class experience, check out Joe Cotton Ford ! Thanks again Tom and crew! Mark Cymbolisty

Facebook - 5 Stars

Always a smooth and easy transaction at Joe Cotton! Love them!

February 13, 2017

Great people to do business with. In and out quickly with a gently used vehicle in my price point! Roman is excellent as well as Mike in financing. Always a smooth and easy transaction at Joe Cotton! Love them!

Merchant Circle - 5 Stars

Just can't beat that for service!!

February 7, 2017

I use a walker to get around and have a hard time with stairs. When I pulled into the shop I told the service writer the problem I have and asked if he could put a chair in by him so I wouldn't have to go up the stairs. He said no problem and we went into the office and he brought out a chair for me. Everyone walking by said HI and was very friendly. When they were done with the car the writer came up and asked how I wanted to pay. I told him with a credit card and gave it to him. He said I will be right back, he was back in less tan 2 minutes with the paper for me to sign. Took care of that and thanked him. Just can't beat that for service!!

Customer Testimonial - Ford Direct Survey - 5 Stars

January 26, 2017

Good customer service, nice waiting room.

Customer Testimonial - Ford Direct Survey - 5 Stars

January 25, 2017

An extremely pleasant experience. This is my first time ever getting an oil change at a dealership. Wasn't all that I thought it was going to be but that was good and not good all in the same way. Thank you!

Customer Testimonial - Facebook - 5 Stars

January 24, 2017

Awesome staff! They really take time to find you the perfect vehicle. I didn't feel at all pressured to buy something I wasn't 100% interested in and that was really important to me. I purchased my very first vehicle last month. They were able to get me an awesome deal on a 2012 escape in nearly perfect condition and it even came with a warranty. They stuck to my price range and made everything super easy and efficient as possible. My family has been buying cars from them for years and I highly recommend their services. They go above and beyond for their customers!

Customer Testimonial - Cars.com - 5 Stars

January 19, 2017

I have always had a great experience at Joe Cotton Ford. Fantastic management trickles down to all of their employees, providing excellent care, customer service, and truly a great product!

Customer Testimonial - Merchant Circle - 5 Stars

January 13, 2017

Part had to be ordered. Was notified by mail when part was in and called to set up an appointment. Zak told me it would be maybe a 2 hour job. 1 1/2 hours later it was done. When does that ever happen? Very pleased with Zak and the professional service. Have bought many cars in my lifetime, not just Fords but never received this kind of service. Keep up the good work guys, I change cars often!!

Customer Testimonial - Ford Direct Survey - 5 Stars

January 13, 2017

Joe Cotton Ford is a dealership that I would return to in the future to purchase another vehicle! The sales reps are awesome and so the vehicle maintenance guys! Thank you!

Customer Testimonial - Facebook

January 5, 2017

I bought a new Ford Explorer sport Dec. 29th from Larry Roncoli and he did a great job. He was very nice, personable and not pushy at all. The people were great to my family and I. If your looking for a Ford, I would recommend doing business there.

Customer Testimonial - Facebook

January 1, 2017

After going to a Ford dealer on Friday and having a not so fun experience I went to Joe Cotton Ford on Saturday, 1 hour and 15 minutes later I was the owner of a new Ford! This was the most pleasant experience we have ever had buying a car! If you are in the market for a car and want to deal with honest, competent people go to Joe Cotton.

Customer Testimonial

December 20, 2016

Always excellent service. Also love the changes you've made to the waiting area. Very nice and very comfortable.

Customer Testimonial

December 20, 2016

Scheduled an oil/air filter change appointment online and the whole experience went off without a hitch. Will definitely schedule future appointments online! BTW, my bonus reward points paid for the new air filter.

Customer Testimonial

December 20, 2016

Great service!!! Everything went smooth and fast. Everyone was so nice and made the process so much easier. Thank you Ryan and Bob.

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